This policy explains what personal information Nutrited by Sabahat collects, why, where it is stored, and the choices you have. We collect only what we need, use it only for the reasons below, and never sell it.
1. Who we are
Nutrited by Sabahat is a nutrition coaching business run by Sabahat Amin, PhD in Human Nutrition, in Ontario, Canada. Sabahat is a nutrition coach, not a registered dietitian or medical provider.
Sabahat is responsible for your information and acts as our Privacy Officer. You can reach her at:
- Email: nutritedbysabahat@gmail.com
- Instagram: @nutritedbysabahat
2. What we collect
| When you... | We collect |
|---|---|
| Join our free WhatsApp community | First name, email address, WhatsApp phone number, the date you joined and what you agreed to, and whether you open or click our emails |
| Are a member of the community | Your WhatsApp name and number (visible to Sabahat as the admin, not to other members in the announcements group), and any reactions, poll votes or replies you send |
| Message us on Instagram or WhatsApp, or reply to an automated message | Your Instagram username or WhatsApp number and what you send us |
| Join a free live Q&A or webinar | Your name and email if you register, and anything you choose to say or type during the session |
| Book a discovery call | Name, email, the time you book, and your answers to the short booking questions |
| Become a coaching client | Contact details, due date or baby's birth date, health and food information you choose to share (see section 4), session notes, and payment records |
| Buy a product | Name, email, what you bought, and payment confirmation. Card details are handled by the payment processor; we never see or store your full card number |
| Visit our pages | Basic technical data the page tools collect automatically, such as browser type and pages visited |
We do not ask for more than we need. You can choose not to share something, though some services (like coaching) may not work without it.
3. How we use it
We use your information to:
- Add you to our WhatsApp community and share tips, free videos, live Q&A sessions and offers there, only if you ticked the box to agree
- Send occasional emails about nutrition tips, free sessions and coaching, only if you ticked the box to agree
- Answer questions in the community for everyone, only with your permission, and without your name or any personal or health details
- Answer your messages and book your calls
- Provide coaching, if you become a client
- Process payments and keep the records the law requires
- Understand which emails and posts are helpful, so we can improve them
We never sell, rent or trade your information.
Messages and your consent. We only add you to the community or email you if you agreed when you signed up. You can leave the WhatsApp community at any time, and we won't message you there again. Every email we send includes our mailing address and an unsubscribe link. Click it at any time and we will stop marketing emails within 10 business days, usually right away. You can also email or message us to unsubscribe.
Keeping the community private. In the community's announcements group, members can't see each other's phone numbers; only Sabahat, as the admin, can. Please don't share personal health details in the community. If you want to talk about your own health, book a call instead.
4. Health information
If you become a coaching client, you may share health information such as pregnancy or postpartum details, food preferences, allergies or medical conditions. We treat this as sensitive:
- We collect it only with your express consent, on the intake form.
- We keep it only in our secure client portal (Practice Better), separate from our email list and community. It is never added to our marketing emails, WhatsApp, Instagram tools or spreadsheets.
- Only Sabahat can see it.
- We use it only to give you safe, relevant coaching. If something is outside the scope of nutrition coaching, we will suggest you speak with your doctor, midwife or a registered dietitian.
We do not share your health information with anyone, unless you ask us to in writing or the law requires it.
5. Tools we use and where your data is stored
We use a few trusted service providers to run the business. They store data only to provide their service to us, under their own privacy and security commitments. Some of them store data outside Canada, mainly in the United States, where it may be accessed by authorities under local law.
| Provider | What it does for us | What it holds |
|---|---|---|
| Google (Sheets) | Stores the community sign-up form on this website | First name, email, WhatsApp number, country (if given), the consent you gave and when |
| An email service (only if we send emails) | Occasional backup emails, always with an unsubscribe link | Name, email, email activity |
| WhatsApp (Meta) | Our community and direct messages | Your WhatsApp name and number, and what you send us (covered by WhatsApp's own privacy policy) |
| ManyChat | Automatic Instagram message replies | Instagram username and messages |
| Practice Better | Booking, screening and intake forms, client records and payments | Client contact details, health information, session notes, invoices |
| Google Meet or Zoom | Live Q&A sessions and webinars | Name, email if you register, and what you share during the session |
| Google (Gmail) | Business email | Emails you send us |
| Meta (Instagram) | Our Instagram account | Anything you post, comment or message on Instagram (covered by Meta's own privacy policy) |
| Stripe | Card payments, directly or through Practice Better invoices | Name, email and card details (we never see your full card number) |
If we add or replace a provider, we will update this list.
6. How long we keep it
| Information | How long |
|---|---|
| Email list and community sign-up details | Until you unsubscribe, leave the community, or ask us to delete it. We keep a record of your unsubscribe so we don't message you again |
| Instagram and WhatsApp messages | Up to 12 months, unless you become a client |
| Discovery call details, if you don't become a client | Up to 12 months |
| Client records and session notes | 7 years after your last session, then securely deleted |
| Payment and tax records | 6 years, as Canadian tax law requires |
7. How we protect it
We use providers with encryption and secure logins, turn on two-factor authentication on our accounts, and limit access to Sabahat only. No system is perfectly secure. If a breach could put you at real risk of significant harm, we will tell you and the Office of the Privacy Commissioner of Canada as soon as we can.
8. Your choices and rights
You can ask us at any time to:
- See the personal information we hold about you
- Correct anything that is wrong
- Delete your information, unless we must keep it by law (such as tax records)
- Withdraw your consent to emails or coaching data use
Email nutritedbysabahat@gmail.com and we will reply within 30 days. If you're not happy with our answer, you can complain to the Office of the Privacy Commissioner of Canada.
9. Age
Our guides, emails and coaching are for adults 18 and over. We do not knowingly collect information from anyone under 18.
10. Changes to this policy
We may update this policy when our tools or services change. The effective date at the top will always show the latest version. If a change affects how we use information you already gave us, we will email you first.
11. Contact
Questions or requests: nutritedbysabahat@gmail.com.